- Payment / At the check-in, a deposit or a photocopy of your credit card is required.
- Check-in time / 15:00
- Check-out time / 11:00
- Extra bed / ¥4,043 (incl. tax)
- Baby cot / ¥1,733 (incl. tax)
- Single / 38 rooms
- Double / 12 rooms
- Twin / 36 rooms
- Family Room / 3 rooms
*Please offer at the reservation.
Broadband Internet access is available in every guest room for your laptop, LAN card, and LAN cable all time.
*LAN card and LAN cable are also available by an offer at the reservation.
| Place | Business hours | Note | |
|---|---|---|---|
| Room Service |
Breakfast / 7:00a.m. - 10:00a.m. Dinner / 5:00p.m. - 11:00p.m. |
||
| Massage | 3:00p.m. - 1:00a.m | ¥2,700(incl.tax) / 20 minutes Extension ¥2,000 Every 20 minutes |
|
| Laundry |
Within-the-day return / Before 11:00a.m. Press service / 8:00a.m - 6:00p.m. |
||
| Rental Car | 1F Annex Building | 8:30a.m. - 7:00p.m | Winter(11/1-3/31) 9:00a.m. - 6:00p.m. |
| Home Delivery | 1F Annex Building | 7:00a.m. - 8:00p.m | Cardboard box available (pay) ¥500 • ¥400 |
| Grand Arcade | 2F East Building | 9:30a.m. - 8:00p.m. | Barber, Boutique etc. Closed on the third Monday of each month |
| Memorial Library | 1F Annex Building | Free tour | Exhibition of the Sapporo Grand Hotel history Lending books |
| Business Center | 1F Annex Building | photocopy FAX computers Internet service, printer output |
|
| Healing Court Rennox | 4F East Building | Sunday to Thursday 11:00a.m.-8:00p.m. Fridays,Saturdays, and days before National holidays 10:00a.m.-10:00p.m. *Time would be changed depending on the menu. |
Aroma foot treatment ¥8,400(incl.tax) / 40minutes etc. Reservation only |








